Shipping policy
Thank you for shopping with Lookas. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding Sundays and public holidays).
Once your order is processed, it will be prepared for shipment.
Delivery Time
After shipping, estimated delivery times are as follows:
- Free Shipping: 8–12 Business Days
- Standard Shipping: 7–11 Business Days
- Express Shipping: 6–10 Business Days
Delivery times are estimates and may vary depending on your location.
Note: Delays may occur due to high demand, weather conditions, or carrier-related issues beyond our control.
Shipping Charges
- Free Shipping: $0.00
- Standard Shipping: $9.99
- Express Shipping: $16.99
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (GMT -05:00) on business days will be processed the same day.
Orders placed after this time will be processed on the next business day.
Shipping Locations and Charges
Currently, we ship to addresses within the United States and Europe.
Shipping Carriers
We use trusted and reliable carriers, including:
- USPS
- FedEx
- UPS
- JYTD
Carrier selection may vary depending on order size and delivery location.
Tracking Information
Once your order has been shipped, you will receive an email with a tracking number.
Please allow up to 24 hours for tracking information to become available.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
Lookas is not responsible for delays or lost shipments caused by incorrect or incomplete address details provided by customers.
Order Changes & Cancellation
If you need to change or cancel your order, please contact us as soon as possible.
We will do our best to assist you, but changes may not be possible once the order has been processed.
Missing or Damaged Packages
If your package is missing or arrives damaged, please contact us within 48 hours of delivery.
Include photos and relevant details so we can resolve the issue quickly.
Contact Us
Live Chat : Available on our website
Email: support@lookas.shop
Phone : +1 929392-1031
Address: 100 Mariner Way, Brunswick, GA 31520, United States