FAQ
1. Where do you ship?
We currently ship within the United States only. At this time, we do not offer international shipping.
2. How long does shipping take?
-
Processing Time: 1–3 Business Days (Monday–Friday)
- Free Shipping: 7–12 Business Days
- Standard Shipping: 7–12 Business Days
- Free Shipping: Orders $100 and above – $0.00
- Standard Shipping: Orders $1–$99 – $9.99
Total delivery time = Processing Time + Shipping Time.
3. How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24 hours for tracking updates to appear.
4. What is your return policy?
We offer a 30-day return policy. Items must be unused, unworn, with tags attached, and in original packaging. Proof of purchase is required.
5. How do I start a return?
To initiate a return, please email us at support@lookas.shop with your order number and reason for return.
6. How can I contact customer support?
You can reach us anytime:
Email: support@lookas.shop
Phone: +1 929392-1031
Business Address: 3393 Peachtree Rd NE, Atlanta, GA 30326, USA